Utilities & Move Coordination

Faster turns, no more provider calls from your Team. We handle the follow-up.

We take care of

Managed utility and move coordination, backed by the WallaPM platform. We agree the services and platform configuration around your portfolio.

Provider calls, utility transfers, and deposit coordination
Move-in, move-out, and turn-vendor scheduling
Move-out inspection review, charge reconciliation, and deposit accounting preparation

Utility starts, stops, turnover handling, and daily proration.

Bill intake across channels, with review before payment and deposit handling.

Invoice coding, duplicate checks, payment holds, and approvals.

Allocate utility costs back to residents.

Allocate shared utility bills across residents using RUBS and metering.

Give residents access to the source bill behind a utility charge.

Review utility spending, trends, and unusual activity.

Built-in and custom reporting delivered on a schedule.

Exchange files with the systems your business uses.

Custom endpoints for data moving into and out of the platform.

A lasting record of actions across your utility operation.

Portfolio-specific workflows governed by WallaPM’s GRID deployment requirements.

Scope and service commitments

One move.

Event	Service level
Utility request	Submitted within 1 business day of notice
Provider confirmation	Recorded within 1 business day of receipt
Move-out charges	Reconciled within 5 business days of inspection

Try SkillSource on the work you want to hand off. We’ll agree the trial scope and terms with you before it begins.