Repair and maintenance is an important service for any organization. Timely scheduling of
repair and maintenance can help you save significant costs. For property management firms,
repair and maintenance services play a crucial role in taking care of the health of a building. Regular repair and maintenance protects the value of a property and ensures that it is fit for usage.
Services on Offer:
SkillSource has a bouquet of services on offer in the Repair and Maintenance field. Some of the services on
offer are:
Work Order Management
1.Update the client CRM with work order details
2.Verify and update the details, including site address, contractor details, priority of the task in hand etc.
3.Update receipts of completed work on client CRM
4.Create digital files of completed work orders and save in the client CRM
Tenant Grievance Handling
1.Handling Tenant requests regarding repair services and create work orders
2.Assign the task to relevant team and schedule a maintenance visit
3.Update Tenant regularly about the progress
4.Update CRM once the task is completed
5.Seek tenant feedback/ create satisfaction score
Maintenance Scheduling
1.Pre-emptive scheduling of maintenance work on sites
2.Scheduling periodic audits of properties for health check
3.Follow ups and updates for completed audits
Business Benefits:
1.Prevents several expenditures that are incurred due to lack of maintenance
2.Ensures optimum utilization of facilities, leading to improvement in the bottom line
3.Cost effective services that save up to 60% on maintenance costs
4.Round the clock support ensures that Client CRM is updated as soon as a work request is created, resulting in no lag.
To know more about our repair & maintenance services, send me an email at amber@skillsourceusa.com or get in touch on 310-999-0202