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24/7 Live support - Leasing

24/7 Live Support - Leasing

When a home is listed for rent, the leasing agents are generally overwhelmed with a high volume of calls, many of which go unanswered. SkillSouceUSA will answer every call live 24 hours per day, 7 days per week. We will qualify the prospect and perhaps if he property is too expensive, cross sell into another rental property nearby. We act as the first point of contact and pass all qualified leads to the leasing agents and / or property managers. SkillSourceUSA can act as an extension unit for the leasing agents and / or property managers to ensure that leads are qualified and warm. It will decrease the sale cycle and save significant costs.

  • Handle initial calls about price, payment options, features, etc
  • Upselling / cross selling other properties in portfolio
  • Coordinate application process, handling lease agreement and rental payments
  • Lease negotiations, deposit collection and future renewals
  • Background and credit checks with final approval from owner
  • Pet application, damage guarantee deposit
  • Cross selling calls to guide renters into other properties for rent
  • Help with timing of move in and utility change
  • Social media engagement

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